Privacy Policy

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Last updated: July, 7 2023

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This Privacy Policy governs the manner in which "Luminous by Lucia" collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.luminousbylucia.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Luminous by Lucia.

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1. Personal identification information:
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, phone number, or other personally identifiable information ("Personal Information"). Users can always refuse to supply Personal Information, except that it may prevent them from engaging in certain Site-related activities.

 

2. Non-personal identification information:
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device used to access the Site, and technical information about Users' means of connection to our Site, such as the operating system, Internet service providers utilized, and other similar information.

 

3. Web browser cookies:
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

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4. How we use collected information:

• To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.

• To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To send periodic emails: We may use the email address to send User information and updates pertaining to their order or request. It may also be used to respond to their inquiries, questions, and/or other requests.​

 

5. How we protect your information:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

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6. Sharing your personal information:
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

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7. Third-party websites:
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. 

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8. Changes to this privacy policy:
Luminous by Lucia has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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9. Your acceptance of these terms:
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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10. Contacting us:
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at lucia@luminousbylucia.com

 

This Privacy Policy was last updated on July 7, 2023